Privacy Policy

Effective Date: 25th May 2025

Our contact details

Career Linked Limited – registered as a company in England and Wales (Company No. 16456093).
Registered business address:
First Floor, Swan Buildings,
20 Swan Street,
Manchester, M4 5JW,
United Kingdom

Hosting, Processing and Data Storage Locations

Career LinkED is fully hosted within the UK. All customer data is stored and processed within UK-based infrastructure. We do not share or use any data to train large language models (LLMs).

The type of personal information we collect

  • Full name and email address
  • School or organisation name
  • Login details (via Firebase or Google OAuth)
  • IP address and browser/device data
  • Payment information (via Stripe)
  • Resource submissions and user activity

How we get the personal information and why we have it

We collect your information when you:

  • Create an account
  • Log in with Google/Firebase
  • Submit resources or use our platform
  • Make a subscription payment
  • Contact us

We use this data to provide access to Career LinkED, improve services, process payments, and ensure security.

Lawful basis for processing

Under the UK GDPR, we rely on the following legal bases:

  • Consent (e.g., for analytics and optional services)
  • Contractual obligation
  • Legal obligation
  • Legitimate interest

How we store your personal information

We store your data securely on EU-based servers. Data is retained while your account is active, and deleted within 12 months after cancellation unless required by law.

Your data protection rights

  • Right of access – request copies of your data
  • Right to rectification – correct inaccurate or incomplete data
  • Right to erasure – request deletion in certain cases
  • Right to restrict or object to processing
  • Right to data portability

You can exercise these rights for free. We respond within one month. Use our contact form to make a request.

ICO Registration

Career Linked Limited is registered with the Information Commissioner's Office (ICO).
View our registration on the ICO website.

How to complain

If you have concerns about how we use your data, contact us via our support form. We aim to respond within 24–48 hours during weekdays. If unresolved, you may contact the ICO:

Information Commissioner's Office
Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF
https://ico.org.uk